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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money

Called last month to cancel service was told that my service is paid up to the end of the month can not cancel in the middle of the month so they made me keep the service till the end of the month and then called customer service 2 weeks previous to the end of the month and was promised there would be no additional charges taken out of my account on the 1st per the costumer service rep and there was a $60 charge taken out of the account on the 1st and they would absolutely not refund the money and they asked me why i was up set when i contacted it was a valid charge they kept saying and that it was the fact that the customer service rep promised me there was no charges taken out is the reason

Review about: Wildblue Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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