What all customers are seeing. Wildblue does not have the resources!
I noticed, as many customers, that new customers were getting a better price while loyal ones were getting the shaft.They are more interested in profits than service!
If you have to reload and reload and reload a site it must be because there are too many customers and not enough gigs to support them! Then they tell you about over usage, which is because you have to keep reloading a site! So they suggest, why not go to the next level at 70 a month, so you get worse service with that than with the 49 you were paying and still they claim you are over using data!
They are liars, simple fact!Their system is out of memory with too many customers!
Review about: Wildblue Internet Service.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Let the company propose a solution.