I got wild blue/excede in December 2012 and got rid of it May 2013. Every single month, without doing anything on the computer except edit photos (which uses no Internet at all), and post them on a social networking page as well as my photography website. I would chat with my husband who is overseas as well.

Every single month in the middle of the night the SW

Day I paid my bill, I would get an email stating I had used 75% of my 15gb of data. How could that be when I had done nothing that day? The next morning I would get another email stating I had used all my data and that I would have slowed speeds. Are you kidding me? I called every month about it. I was given credits, enough to pay my bill in full for the first 3 months and half

Of the 4th bill.

When I signed up, I was told I'd be paying $50/month. Ya right, my bill came and it was almost $90!!

I got so fed up of calling for the same thing every month, I canceled my service. Now, it's a month later. I returned everything I was supposed to, was waived the early disconnect fee, and I was just charged $284.26 for nothing!!!


Review about: Wildblue Internet Service.

Monetary Loss: $700.

Had an Experience with Wildblue?

Write a review


Terms of Service
Post Comment
Davenport, Iowa, United States #665626

I am sorry to hear this, this is definitely a concern I would like to look into and help resolve.I will be more than happy to help assist you with any charges or concerns on your billing.

Will you please email me at exedelistens@viasat.com with your name, phone number and a good time to call you? I would appreciate the opportunity to help you.

Also, please be sure to include in your email that you were from PissedConsumer to better expedite this matter.Thank you.

to ExedeZac #665894

Don't waste your time e-mailing them!They won't do anything to help you, trust me!

AWFUL company!

ZERO customer service!AND the internet service doesn't even work!

You May Also Like

ATT - AT&T AutoPay Program: Action required on your account ATT "Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program ..." Read more Asurion - Unauthorized charges to my account Asurion "On Saturday August 3, 2013 the following unauthorized debit transactions appeared on my bank statement $199 07:28 pm AT 19:28 $199 07:34 pm AT 19:24 $199 07:38 pm AT 19:38..." Read more 5linx - Please Do Your OWN Research Before Making Comments! 5linx "I sit hear and read all these interesting comments and it just baffles me at the way people communicate their feelings. If anyone has ACTUALLY taken the time to..." Read more FreedomPop - The WORST experience with a phone carrier I have EVER HAD FreedomPop "I opened a FreedomPop account for my son last November (2016). He is in middle school and with his evolving social schedule, it was necessary to make sure he had..." Read more Reebok Dealer Reebok "http://www.asanadealers.com - Internet Reebok supplier Asanadealers, took an order from me for Reebok Crossfit Nanos 6.0 shoes over the internet which were paid for in advance. They sent me a..." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more Tbdress - Dishonest Company Tbdress "We bought a dress for my daughter a week ago and it did not fit. We contacted customer service and the agents name was Hugh. He told us they could..." Read more