The service did not work properly, speed so slow that downloads and programs could not load, checked by 2 technitions, they lead me to upgrade twice,at higher costs.Now charging my bank account large sums, that were promised to be credited to my account, Charged for equipment that the arranged to have picked up by UPS.
have tracking number, day ,date, time, location, building number, dock number, where it was returned,Per their arrangements with UPS, and now they say the box did not meet the weight of the equipment, and they were the ones that put the weight limit of 5 lbs. on the shipping label. So they charged me $160.00, for the Treia, as theyclaim the box only contained the modem. Really!!!.
They claim the weight of both parts would be over 5 lbs.
OK, why did your company print and issue this lable to UPS, with the wrong weight on it, How convenient....Beware of this company !!!!!!