Product: Wildblue Internet Plan Clear all filters (0 of 11 reviews match)
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Was contacted by a third party trying to verify a TV satellite install for the next day. Lady proceeds to ask me if I had internet. She then tells me I can get the same speed, for less with only a 12 month agreement, and that it would be 59.99. Not bothering to tell me...
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2.5
Product
Wildblue Internet Plan
I didn't like
  • Being lied to and my fault for trusting
  • But i have a lawyer
#997200
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I've been with wild blue sincev2005,I have paid auto withdrawal 79.00 every month.yes service has never been up dated and it is slow but never did I lose all service.In August this year I lost service I called they said you used all your data. Well I didn't know they...
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Product
Wildblue Internet Plan
I liked
  • Past ease of use
I didn't like
  • Recent treatment
  • Way they handled my situation
  • Slow speeds
#968990
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I used to think Wildblue.net was an acceptable provider but no more. They should be investigated. Prices are over the top because they know we are limited to few choices in rural areas. They make you sign a 2 year contract so you can't switch providers without big...
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1.9
Product
Wildblue Internet Plan
I didn't like
  • Price for what is provided
  • Only game in town
  • Price
#950222
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Wildblue Internet Plan Review

I can never get into the Internet and run out of data within days yet they continue to bill my credit card and don't answer their phone smells like a scam
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Website
Product
Wildblue Internet Plan
#929979
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Before Exede/wildblue migrated its email format to its current mess I had full screen email visable. NOW if you take away the folders column, I now only have 1/3 screen of email that is only partially visable. The rest of it is just blank gray. God forbid you think...
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Product
Wildblue Internet Plan
I didn't like
  • Way they handled my situation
  • Resent changes to service
#695274
Reply to reviews
I've had wildblue/excede for almost 3 years, only because I'm rural and it's my only option until they run cable. One problem I had is when I wanted to downgrade my plan, they kept telling me I couldn't do it mid cycle and had to call the day it renews. Tried it 3...
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ExedeKim
ExedeKim

Hello Anon40, if you can send me your info to exedelistens@viasat.com, I would be glad to go over your usage traffic with you to see where it's been going so quickly and also ...

Product
Wildblue Internet Plan
#595781
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This is your current reimbursement policy (does EVERYONE know they need to claim reimbursement?). It is ridiculous and inequitable. 1) Make your down time known in advance by email and on your web and this facebook page. 2) Automate the reimbursement - do not make us...
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Product
Wildblue Internet Plan
#467825
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I signed up for Wild Blue/Exceed satellite internet to replace my DISH tv/internet service because it was the only supposedly-affordable option in my rural location. I was told by the customer rep that (a) the plan I selected would allow me to watch the 2-3 TV shows I...
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EhHereIAm
EhHereIAm

I wholeheartedly agree with everything you've said here! I've had a very similar experience. It seems like everyone is getting a totally different "deal" and I suspect that th...

Product
Wildblue Internet Plan
#432889
Reply to reviews
Let's start by saying their service is only slightly better than a paper plate and piece of string. Today, it took me 45 minutes to dnld an Adobe Flash 16.8 mb update, and 30 minutes to dnld one from Microsoft. Of course emailing only gets a canned, "I cannot help...
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Anonymous
signmaker

At this point, I am going to pay the disconnect fee and call Cox!

Product
Wildblue Internet Plan
#417619
Reply to reviews
When I first signed up for WildBlue is was for the $39.95/mo. rate that according to the sales material was locked in for life, as part of the Federal stimulus packages effort to get broadband into rural areas. Of course, to get this rate, I had to agree to let them...
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Farmersville, Texas
Product
Wildblue Internet Plan
#404738
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